Our Guarantee Program

Your Satisfaction is Guaranteed!

At Pipe Wrench Plumbing, Heating & Cooling, Inc., our work doesn’t stop when we finish the job.

We offer a full written guarantee that includes:

  • A 2-Year Guarantee on Parts and Labor
  • A Full Lifetime Guarantee on Workmanship and Installation

We also offer a Satisfaction Guarantee that you’ll be 100% satisfied with our customer experience. We always wear shoe covers and necessary precautions to keep your home as clean as it was when we arrived.

We know that trusting a company to come into your home is a big deal, and we won’t break that trust. We will treat you and your home with respect. Our technicians undergo extensive background and drug testing, further emphasizing our unparalleled professionalism.

Same-Day Service – Choose Pipe Wrench!

  • Friendly phone staff ready to take your call.
  • Same-Day Service Guaranteed or the Visit Is FREE!
  • Pleasant and knowledgeable technicians.
  • Shoe covers and mats to protect your floors.
  • You will know the exact price before we start.
  • We will leave the work area clean.
  • 100% satisfaction guaranteed.

Let our responsible and reliable technicians help take care of your home’s plumbing, heating and cooling needs. Call us at (865) 518-7008 to find out why so many Knoxville homeowners trust us to handle their plumbing, heating and cooling emergencies with speed and professionalism.

Request Service Voted Knoxville's Best Plumbing
& HVAC Company!

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Our Services


Plumbing
plunger
Sewer & Drain
water-heater
Water Heaters

Heating & Cooling
20+Years in Business
00+ Satisfied Customers
00+ Total Reviews
4.8 Overall Rating

What Our Clients Are Saying

"Adam Bunch and Salwan were our technicians. They were very professional, courteous, thorough, and we feel they did a very good job. They were both very personable, friendly, and genuinely take pride in their profession. We feel very confident in the work that they did. We have an older home built in the mid 1980s with old, failing hex water lines along with some copper fittings. We needed new lines installed and they did a good job with it. I would recommend them to other people. In comparison, the price is more expensive than some other businesses in this area for the same work, but we feel that the guarantee that comes with Pipe Wrench work brings accountability. We will use this service again in the future."

Amy C.

"Very timely. The first time I used this service I had a thermostat replaced in my hot water heater. They were quick and professional and was fairly priced. I'm in the middle of my second experience at a relatives home for hot water heater replacement. They were able to get a tech out for evaluation the same day we called (today) about a problem and have scheduled the replacement for the next day. The tech was polite, professional and advised us of all our options in a way that was easily understood. I highly recommend Pipe Wrench services."

Sasha N.

"Ryan and Tyler were fantastic! As soon as they got to our home they set expectations for all the work they were going to perform. They kept us posted on the status of the job throughout the time they were working and reviewed everything with us when the job was complete. They were professional, knowledgeable, and nice. I would highly recommend them and the team at Pipe Wrench for any plumbing needs! Although I hope we won't have to use their services again, if we ever have the need for a plumber in the future, they will be the first people we call!"

Katey M.

"They came on time with texts and calls ahead of time to ensure I knew who was coming (with a picture) and when they'd be there. Kyle was professional, personable and didn't try to sell me more than I needed. He worked with the scheduling to get me scheduled that evening, even though I couldn't be there for the install. The installation was prompt and they were clean (again with forewarning and pictures of who was coming). They are my new go to company. Thank you."

Mary W.

"Our technician showed up on time and very professional. This company never tried to take advantage of my older mom. Which some in the past have. Very thorough in explaining everything he did and the cost. They came the very next morning. My mom’s A/C had gone out the day before on a scorching hot day and week. I would highly recommend this company. Very good people."

Kay L.