Safeguard Your Home with the Peace of Mind Maintenance Plan from Pipe Wrench
Peace of Mind is priceless, particularly when it comes to the safety of your home or the comfort of your family. That is why we developed the Peace of Mind maintenance plan and membership program, to help protect one of your most valuable investments, your home.
For as little as $20.25 a month, or $243 annually, you can safeguard your home from unexpected and untimely HVAC and plumbing breakdowns or emergencies.
Routine maintenance on your HVAC and plumbing systems isn’t just a suggestion, it’s essential. Preventative maintenance on your systems is like regularly changing the oil in your vehicle and is the best way to extend system lifespan, enjoy energy savings and prevent costly breakdowns and repairs. With our Peace of Mind maintenance plan, you can be confident that your home systems will receive the comprehensive care they need to operate at full capacity all year long.
Peace of Mind Membership Value
- Membership as low as $20.25 per month or $243 annually but total services are valued at over $1,500 separately! 1
- Prevent costly repairs or replacements with annual HVAC and Plumbing system checks
- Save time and money and get Peace of Mind knowing your home is safeguarded from home service emergencies all year long
Peace of Mind Membership Benefits
- Bi-annual Heating and Cooling system checks– Hot Weather & Cold Weather
- Annual water heater and plumbing system check
- Annual video camera inspection of your sewer line 2
- Top of list priority for appointment bookings
- 10% discount on all repairs – no maximum limit
- No service fees for members 3
- Convenient automatic renewal for monthly and annual plans 4
- Full report on your system’s performance and efficiency
- FREE service and product giveaways every month
- Bi-annual drawing for FREE major home appliance
- 100% Satisfaction Guaranteed! 5
- Same day service guaranteed, or the visit is FREE! 6
Sign Up Today
Join our Peace of Mind Maintenance Plan and Membership Program today by submitting your information below.
After you submit your information, a member of our customer service team will contact you within 24 hours. If you have any questions about the Peace of Mind Maintenance plan benefits or prefer to sign up over the phone, please call us at (865) 583-3957.
Peace of Mind Program
Peace of Mind System Checks and Maintenance – How It Works
With the Peace of Mind maintenance plan, our skilled and certified technicians will perform a comprehensive 18-point inspection of your heating and cooling system twice a year, and a thorough check of your water heater and plumbing system once a year. This ensures that all your home systems are performing in top condition.
After each inspection, our technician will provide a detailed health report and explain the findings. We’ll alert you to potential issues before they escalate into major problems, helping to extend the lifespan of your plumbing and HVAC systems while enhancing energy efficiency and reducing utility costs. We also offer free on-site estimate for replacements and free second opinion on repairs along with 0% financing pending credit approval.
By choosing our Peace of Mind maintenance plan, you can be confident that your home systems are functioning at full capacity, and that your home’s value is protected throughout the year.
Enhanced Performance and More Reliable System Operation:
- Increased energy efficiency for your home
- Reduce risk of emergencies
- Cost savings and reduced energy costs
- Fewer repairs
- Extends your systems’ lifespan
- Reliable comfort with air and water
- Improve air and water quality
- Reduces carbon footprint
- And much more!
HVAC System Checks and Maintenance
Our HVAC maintenance services and system checks are customized to meet your heating and cooling system’s needs, whether you have an AC system, heat pump, or furnace. Most appointments take around an hour to complete, and afterwards we will provide you with a thorough assessment regarding the condition of your system.
Key Benefits:
- Bi-annual Heating and Cooling system checks– Hot Weather & Cold Weather
- Full system check with extensive 18-point inspection
- We service air conditioning units, heat pumps, or gas furnaces
- Filter, electrical, mechanical and duct work inspection
During a typical maintenance inspection and system check, our HVAC technicians will perform a broad range of services with our 18-point inspection, including:
- All HVAC Systems
- Heat Pump Only
- Gas Furnace Only
- Full system check 1.
- Check air filters 1.
- Test capacitors 1.
- Test voltage and currents 1.
- Electrical wire inspection 1.
- Check and tighten electrical connections 1.
- Inspecting the thermostat 1.
- Check and clean condensate lines and drain 1.
- Inspection of blower wheel and blower compartment 1.
- Ductwork inspection 1.
- Evaporator coil inspection 1.
- Condenser coil inspection and cleaning 1.
- Refrigerant line inspection 1.
- Refrigerant level check 1.
- Temperature and pressure check 1.
- Test condenser components and limit switches 1.
- Lubricate moving parts 1.
- Inspection of heat pump or gas furnace unit installation 2.3
- Test heat strips 2.
- Static pressure test 2.
- Test humidifier (if applicable) 2.
- Clean flame sensor 3.
- Test ignitor 3.
- Test gas pressure 3.
- CO level check (in home and around unit) 3.
- Inspect heat exchanger 3.
- Flue vent pipe inspection 3.
- Adjustments of gas, fan speeds (if needed) 3.
- Provide full report for customer 1.
- Share estimates/recommendations for repairs or replacement if applicable 1.
For an additional nominal fee, our technicians can also provide the following services during your system check:
- Replacing air filters
- Topping off refrigerant as needed
- Cleaning blower wheel, furnace cabinet and evaporator coil
- Optimizing ductwork based off recommendation
Water Heater and Plumbing System Checks and Maintenance
Our water heater and plumbing maintenance services and system checks are customized to meet your system’s needs whether you have a conventional tank style or tankless water heater. Most appointments take around an hour to complete, and afterwards we will provide you with a thorough assessment regarding the condition of your system.
Aside from safeguarding you against unexpected breakdowns and water damage, routine annual water heater maintenance also provides increased energy savings and extended service life.
Key Benefits:
- Annual inspection—schedule at your convenience
- Whole home plumbing evaluation
- Flush water heater and full safety check and maintenance
- We service traditional and tankless water heaters
- Video camera inspection of sewer line
- Inspection of all piping, valves and fixtures
- Water quality test
During a typical maintenance inspection and system check, our HVAC technicians will perform a broad range of services with our 18-point inspection, including:
- Both water heater types including conventional tank style and tankless
- Conventional tank style only
- Tankless only
- If applicable
- Whole home plumbing evaluation 1.
- Video camera inspection of sewer line
- Inspect condition of all exposed water and drain piping, exposed gas piping4, toilets, sinks, faucets, fixtures, emergency shut off valves, and water heater 1.
- Check incoming water pressure and pressure regulating valve (PRV) 1.
- Perform water quality test.
- Perform safety check on gas water heater: Water temperature, water pressure, flue/exhaust pipe condition, and safety devices 2.
- Perform safety check on electric water heater: Water temperature, water pressure, voltage, wiring condition, and element resistance 2.
- Flush water heater 2.
- Perform safety check: Installation, intake and exhaust piping condition, water temperature, water pressure, wiring connections, and safety devices 3.
- Perform annual maintenance: Remove and clean intake air filter, remove and clean inlet and outlet water filters, clean condensate trap, check error history*, check recirculation pump4, pull and replace internal check valve4, descale and flush heat exchanger, and conduct function test 3.
- Provide full report for customer 1.
- Share estimates/recommendations for repairs or replacement if applicable 1.
What other benefits and services are available with the Peace of Mind membership?
Priority Service
As a Peace of Mind Member, you are our priority, and therefore, you jump to the head of the line when you call for service. Your HVAC and plumbing jobs, including repairs, maintenance and installation, will be scheduled ahead of other non-members. This applies to both routine and emergency calls.
Additional Savings and Discounts
- As a Peace of Mind Member, you will get a 10% discount on any repairs. When you schedule your appointment, your account will be flagged so that your 10% discount will be automatically configured into your price, whether you need HVAC or plumbing repairs.
- No service fees for repair or installation calls outside of scheduled system checks.
- Routine maintenance will also help reduce utility bills and prevent expensive repairs or premature replacement of the system. It also prevents major breakdowns and improves efficiency.
Scheduling your Plumbing and HVAC System Checks is Easy and Convenient!
Never worry about forgetting to schedule your system check appointments again! We send out periodic emails and call you directly, at the beginning of Fall and the beginning of Spring to remind you when it’s time to schedule your system checks and maintenance for HVAC and water heater/plumbing systems.
You can either call us at (865) 583-3957, or you can book your own appointment online straight from the email or our website.
Convenient Automatic Renewal
Never worry about your membership expiring! We offer recurring automatic payment for monthly and annual plans so you can protect your home for years to come.
Ongoing Safety Inspections
Your peace of mind is our goal. We will assess your home’s heating, cooling, and plumbing systems to ensure all are in safe and optimal operating condition. You’ll receive a detailed report of our findings, and we’ll explain any concerns. We’ll alert you to potential issues that, if not addressed, could become disruptive, and costly, problems.
A Trusted Professional on Your Home Services Team
Your technician is not only trained to care for your equipment, but they are also trained to care for your home. Only first-rate professionals will assess and provide the best solution for any issues and can be entrusted with the care of your home’s plumbing, heating and cooling systems.
100% Satisfaction Guarantee
Our service is 100% satisfaction guaranteed! If you are not fully satisfied, let us know, and we’ll make it right. Any questions or concerns you may have with your home’s heating, cooling, and/or plumbing systems will gladly be answered in a timely manner.
Free Estimates and Free Second Opinions – Financing Available
- We provide free on-site estimates for replacement and free second opinions for repairs.
- If you don’t have time to budget for a replacement system, we also provide 0% financing pending credit approval.
Your Membership is Transferable
Your Peace of Mind membership agreement can either be transferred to your new home, or you can transfer it to the buyer of the home you are selling. The choice is yours.
Parts and Labor Warranties
- Many HVAC and Water Heater manufacturers require regular maintenance as a condition for warranty coverage. We keep detailed records to ensure your warranties stay in place as neglecting maintenance can void your warranty, leaving you responsible for any repair or replacement costs.
- We provide 5X the industry standard in terms of warranties on our repair work. Most of our repair work carries a 5-year warranty on parts and labor. Most replacement work, such as new water lines, sewer lines, and interior drain lines and water piping carry much longer warranties!
Legal: – will apply to the benefits at top of the page
- 1- Peace of Mind membership plans that cover HVAC and plumbing maintenance services start at $20.25 monthly or $243 annually. Standard annual membership covers one HVAC unit, and the cost of membership increases $100 per year for each additional HVAC unit. Membership plans are available for plumbing services only. Contact Pipe Wrench for additional details and pricing options.
- 2 – Sewer line video camera inspections are normally performed by inserting the camera through your clean out pipe, an external access point to your sewer located outside your home, in your basement, or crawl space. Accessible cleanout required for camera inspection. Additional fees may be required.
- 3 – Excludes after hours and holiday charges
- 4 – If members decide to terminate membership, they are obligated to pay the remainder of the annual amount provided that preventive maintenance has been fulfilled and/or discounts have been applied to services rendered. One time cash or check payments allowed for annual memberships but monthly memberships require recurring credit card payment.
- 5 – By signing up for a POM membership, you acknowledge and agree that in no event shall Pipe Wrench Home Services or any of its affiliates be liable for damage or loss caused by equipment failure on the units or other equipment covered by your membership plan that is beyond Pipe Wrench’s control.
- 6 – Calls must be received by 4pm EST.
Peace of Mind HVAC Inspection
