Adam Gebhardt accomplished a list of items needed for repair and replacement in a steady, efficient manner. He was very professional and kept me apprised of his progress as he moved through checking, stabilizing 2 toilets, replacing a garbage disposal and kitchen sink faucet (that they selected & procured), installing a new water pressure apparatus in the crawl space beneath the house, and securing the outside faucet where it exits the house. As he was working, I decided to change my 2 ceiling filters, something I've always done with my 3 step ladder, but found I could no longer stretch high enough to do it! Adam gracefully came to my rescue & accomplished the task for me without hesitation! He represents Pipe Wrench very well! He may return to address any plumbing, heating or cooling problems in the future. And best of all, my young cat Bellissima, Bella for short, greeted him & immediately began purring! I couldn't have been more pleased! Kathy Dooley, a very happy customer.
Kathleen D., Toilet Repair, Faucet Installation, PRV Replacement
Our A/C stopped blowing cold air and we spent a miserable night in heat. We called Pipe Wrench in the morning and they came out in the afternoon and fixed the problem and also got us back on track with annual maintenance. Both men were courteous and explained the problem. Great Company.
Carol R., HVAC Repair + Renewed POM
This was a yearly maintenance call. David was very thorough, explained everything very well, answered all my questions and definitely went above and beyond.
Kim S., HVAC Maintenance
Provided high quality work, very professional, and responsive to my projects that I needed done.
Steven B., Gas Valve Installed for Stove
Matthew did a great job. Informed me of what he was going to do, made sure it was done correctly and walked through the completed job with me. The entire experience with Corey and Matthew was splendid!
Lynnea R., Hydrojetting Service
“Bobby and his team were awesome! Friendly, kind, and efficient. They got the job done and made me feel completely informed and comfortable about the issue at hand. Thank you so much for your great service! I will certainly use your company again if I have any future problems.”
– Janelle Roberts, Drain Clearing
“We have used PW for several years and couldn’t be happier with the quality of service we’ve received. The communication with them is amazing!! We’ve never had a bad service experience while using PW. I would highly recommend them!! Thank you!! "
– Becky Shake, General Plumbing & HVAC Services
“Our HVAC system stopped working last night and we had Noah come out to take a look at our system today. They said he’d be there between 1:00 and 4:00. He was there early. He took a look at the system and fixed it quick and took the time to explain what was going on and why it happened. To say he went above and beyond is a true understatement. There’s not enough space on this review to say how helpful, professional, and kind Noah is. Pipe wrench certainly has a great representative with Noah. As far as we are concerned, there’s no other option in the area than pipe wrench for HVAC needs.”
– Jacob & Kay Anderson, HVAC Repair
“Excellent experience with Tony from Pipe Wrench. He was right on time, fixed the leak, and spent the time to explain the problem. He even went above and beyond to explain basic maintenance for future prevention. Highly recommend this company!”
– Laura Gotcher, Faucet Repair
“I cannot thank you enough for the same day service and Bobby Merritt for quick and efficient service and answering my call ASAP. I had a dinner party of 12 that eve and my kitchen sink was so backed up. Called them at 8:00 in the morning and a tech ( Bobby) was there by 10:00am and was not expected till 11:00am or after! He worked diligently and was able to get it clear within the hour, and he triple-checked to make sure my evening would NOT back up!! He was very personable and kind on top of it all, which is always a plus when you’re stressed out over this type of thing. I cannot thank BOBBY enough and want PIPE WRENCH to know they have a gem of an employee ...and I thank the gals who took my calls and got a quick response to my situation!!!! THANK YOU SO MUCH!’
– Janet Corsaro, Kitchen Sink Clog Removal
"We've used pipe wrench a few times over the past few years and they do great work, are friendly, and have never let us down. For me - the most impressive thing is their responsiveness and speed. I have had a couple of instances where we needed work done quickly, and when shopping around most other shops would take a week or more to come out. Pipe wrench is often the same day or the next. It may be possible to get a better deal, but I've yet to have another shop beat pipe in reliability and responsiveness. That's what keeps us coming back.”
– Luke Humphries , Plumbing and HVAC
“We recently contacted Pipe Wrench plumbing to fix a clogged drain and clear a sewer line. Our experience with the crew (Bobby, Curtis and Kyler) was excellent. They arrived right on time, they were professional and courteous, the work was done well and quickly and the bill was reasonable. Based on our experience, we would highly recommend them.”
– Edward Jepson, Clogged Main Drain + Sewer Line Replacement
"Great communication from start to finish. Showed up when they said they would, adapted to our schedule as needed, and solid professionalism from every one we talked to. If you're having trouble finding someone to answer your call, you need to call Pipe Wrench!”
– Steven Brozyna, Graphic Creations, Toilet Repair + Water Heater Installation
"I was very pleased with Colin Lynch as he explained what he was doing and so very personable, We would recommend your company to everyone, even the prices were reasonable and we had good service and time."
– Rita Sands, Leaky Pipes
“Pipe Wrench has done work for us before and I didn't hesitate to call on them for this job. We just did a remodel on our kitchen and needed the new dishwasher installed as well as installing the new faucet and garbage disposal for the sink. Jeff Allen was sent to do the job and he did it exceptionally well. The dishwasher wiring had to be modified and the plumbing for the disposal also had to be reworked. He was patient and professional and knew exactly what had to be done. Totally satisfied! "
– Richard Parks, Knoxville, Plumbing for Kitchen Remodel
These guys did an incredible job replacing a HVAC unit, letting me know what was going on every step of the way. They were highly knowledgeable and exceptionally friendly. I've used Pipe Wrench many times over the years and will continue to for any repairs I might need! Thanks again!
Kathy H., New HVAC Unit Installation
Matthew was very helpful and professional. He had the issue resolved in less than an hour. Would def recommend to anyone looking for this type of service.
Neal S., Bathtub Drain Clog
Pipe Wrench was able to send us an expert technician within a few hours of our initial call, and the dispatcher kept us up-to-date on our technician’s arrival time. Colin was very kind and very professional. He worked quickly and efficiently to install a new shower head, and our bathroom was spotless when he left. We highly recommend Pipe Wrench!
Barbara D., Installed New Shower Head
Love using Pipe Wrench. The service is always great and the customer service is even better.
Michael K., Bathroom Sink Clog
Pipe Wrench Plumbing, Heating sent Shawn Eubanks, an HVAC specialist, to run diagnostics on my HVAC system in response to the heating problems, for which I called them. He was kind, professional, knowledgeable, thorough, and comfortable with explaining to me what he was assessing, why he was assessing it, and how it affected the heating of my home. Pipe Wrench will be my go to, the next time I need HVAC help, and Shawn will be my go to specialist.
Cheryl S., HVAC Repair
I have used PWP on several occasions at several different homes and I can honestly say this is the best plumbing company I have had the pleasure working with. I have lived in many States, used many different plumbers but none can stand up to the quality, the professional attention to detail and personal attention.
Irish L., New HVAC, Water Heaters, Multiple Repairs
Jeremy was professional and very knowledgeable. He did an excellent job installing and explaining my new water heater.
Anthony V., Water Heater Installation
Jake was very friendly and knowledgeable about our system and made us feel comfortable and secure!
Jeralyn H., HVAC Warranty - Found Bad T-Stat
Ricky and Ty did an excellent job installing our new HVAC system. Ricky was very willing to answer any of my questions, and they did a very good clean up job at the end.
Gary L., New HVAC
Pipe wrench was extremely prompt. We received same day service to repair two mini splits in our home. Highly recommend.
James D., HVAC Repair on Mini Split + Add Refrigerant